Overview

March 10
10AM PT, 1PM ET

Register

New technologies, shifting employee expectations, and the rising cost of vacancies are forcing public agencies to rethink how work gets done. The impact of these workforce shifts extends well beyond HR. They directly influence how governments manage data, maintain compliance, staff critical functions, and respond to risk.

Join Government Technology and UKG for an insight-rich webinar that breaks down the most important workforce trends shaping 2026. You'll get a clear look at what they mean for state and local government leaders facing staffing challenges, operational risk, and rising demands.

Whether you’re rethinking how teams work, identifying operational gaps, or navigating increasing demands with fewer resources, this conversation is designed for you.

You'll Learn:

  • How workforce expectations, technology, and talent constraints are convergingand the implications for state and local government leadership
  • How AI and automation are being adopted across agencies — not just in service delivery, but in workforce operations, scheduling, and compliance tracking.
  • How your peers are addressing internal fragmentation, tight budgets, and talent gaps while staying aligned with mission-critical priorities

Speakers

Kylene Zenk headshot

Kylene Zenk

Sr. Principal, Human Insights, UKG

Kylene Zenk, SHRM-CP, MBA, is a Senior Principal on the Human Insights Team at UKG, a leading global AI platform for HR, pay, and workforce management. In her role, Kylene analyzes the trends reshaping today’s employment landscape and translates them into actionable insights for organizations seeking to build more resilient, people-centered workplaces. She brings deep expertise in the unique dynamics of the frontline workforce and helps leaders design more meaningful, connected employee experiences—whether employees work behind a desk or on the front lines. Kylene frequently speaks on how a differentiated employee experience and a genuine commitment to being a great workplace fuel operational performance and drive stronger business outcomes.

Paul Clanton headshot

Paul Clanton — Moderator

Senior Fellow, Center for Digital Government

Paul has devoted his career to helping local governments be on the forefront of using technology to increase value delivered to the public. He has over 30 years in various Information technology roles in both the public and private sectors including 20 years leading Information Technology departments. He now helps local governments get the most value from their significant investment in people, process, and technology. Some of Paul’s accomplishments include leading two different IT organizations that earned Top-10 Digital Counties Survey awards for a combined 11 times. He has also earned an InformationWeek 500 Government Innovators award. Paul holds Master of Business Administration (MBA) and Master of Science in Information Systems degrees as well as undergraduate degrees in Computer Science and Psychology.