Overview

May 20

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The nature of work changes all the time. Fax machines give way to email. Top-down edicts fall out of favor; collaborative teams take the stage. New technology makes it easier to work from home. Automation replaces menial data entry and frees employees to focus on strategic initiatives.

But nothing in modern history has impacted the nature of work more than COVID-19. The disruptions of the pandemic uprooted everything we thought we knew about the nature of work. What does a workplace look like? Do we even need an office? What does a workday look like? How can you collaborate as a team if you never meet face to face?

These disruptions have presented incredible challenges. But they also represent tremendous opportunities for state and local governments.

In this virtual conversation on May 20, part of our ongoing series on developing a talent strategy for 2022, we’ll explore the macro trends – including the pandemic, workflow automation, data analytics and more – that are redefining the definition of work.

We’ll explore how agencies are using creative models to tap into shared resources, contractors, managed services, automation and more to help adjust their workforce models to the new normal and fill a growing skillset gap. 

Speakers

Lea Eriksen headshot

Lea Eriksen

Director & CIO, Technology & Innovation, City of Long Beach

Lea Eriksen is the Director of Technology and Innovation and CIO of the City of Long Beach and is in charge of implementing the City’s technology vision. The City of Long Beach is recognized as a Top 10 Digital City by the Center for Digital Government. With more than 20 years of experience working in local government, Lea’s background includes positions related to economic development, budget and finance, and technology. Lea also has extensive experience serving on non-profit boards and committees, including the Long Beach Transit Board. Lea is passionate about advancing digital equity and using emerging technology and data to solve civic challenges in Long Beach.

Kevin Gilbertson headshot

Kevin Gilbertson

CIO, MT

Governor Greg Gianforte appointed Kevin Gilbertson CIO for the State of Montana in March 2021. Kevin is leading the state through key transformations. The primary transformations include being one of the first states to decommission their mainframe; executing the scaled agile framework to improve IT planning and transparency; unifying key roles in the state to improve efficiency; and implementing a customer success organization to improve customer service throughout the state. Prior to his CIO role, he spent 30 years in the private sector working in high-tech and business consulting at organizations such as RightNow Technologies, Oracle, and Socrata, as well as founding his own consulting practice.

Teri Takai headshot

Teri Takai

Senior Vice President, Center for Digital Government

Teri Takai is the Senior Vice President of the Center for Digital Government, a national research and advisory institute on information technology policies and best practices in state and local government. She worked for Ford Motor Company for 30 years in global application development and information technology strategic planning. From Ford, she moved to EDS in support of General Motors. A long-time interest in public service led her to the government sector, first as CIO of the State of Michigan, then as CIO of the State of California, and subsequently the CIO of the U.S. Department of Defense, the first woman appointed to this role. She then served as the CIO for Meridian Health Plan. She is a member of several industry advisory boards.